Privacy policy

Privacy Policy

Last Updated: June 2026

Zweitt operates this store and website, including all related information, content, features, tools, products, and services (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services. By using the Services, you acknowledge that you have read and understand this Privacy Policy.

Business Information Zweitt | Rua Pioneiro José Tel, 1124, Maringá-PR, CEP 87060-240, Brazil Email: contact@zweitt.com | Phone: +55 44 99733-2518

Personal Information We Collect We may collect the following categories of personal information:

  • Contact details: Name, address, billing address, shipping address, phone number, and email address.

  • Financial information: Payment card information, transaction details, and payment confirmation.

  • Account information: Username, password, preferences, and settings.

  • Transaction information: Items you view, add to cart, purchase, return, or cancel.

  • Communications: Information you include when contacting customer support.

  • Device information: IP address, browser type, device type, and unique identifiers.

  • Usage information: How you interact with and navigate the Services.

How We Collect Personal Information

  • Directly from you: When you create an account, make a purchase, or contact us.

  • Automatically: Through cookies and similar technologies when you use our website.

  • From service providers: When they collect or process information on our behalf.

  • From partners: Marketing and advertising partners.

How We Use Your Personal Information

  • Provide Services: Process orders, fulfill shipping, handle returns, and manage your account.

  • Improve Services: Tailor your experience and improve our products and website.

  • Marketing: Send promotional emails (you can opt out anytime).

  • Security: Detect and prevent fraud, and protect our Services.

  • Legal: Comply with applicable laws and respond to legal requests.

How We Share Personal Information We may share your information with:

  • Service providers: Shopify (our platform), payment processors, shipping carriers, analytics providers.

  • Marketing partners: For advertising purposes (you can opt out).

  • Legal requirements: When required by law or to protect our rights.

  • Business transfers: In connection with a merger, acquisition, or sale of assets.

Cookies We use cookies to improve your experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

Session Recording and Analytics We use Microsoft Clarity to analyze how visitors interact with our website. Clarity may record your browsing session, including mouse movements, clicks, and scrolling behavior. Clarity does not collect personal information such as passwords or payment details. For more information, visit Microsoft's privacy policy at https://privacy.microsoft.com. We also use Google Analytics and Meta Pixel to analyze website traffic and measure advertising performance. You can opt out of tracking by adjusting your browser settings or using browser extensions that block tracking scripts.

Compliance with Privacy Regulations

  • GDPR (European Union): EEA residents have rights to access, correct, or delete personal data, restrict processing, and data portability. Contact us at contact@zweitt.com.

  • LGPD (Brazil): Brazilian residents have rights to access, correct, delete, or anonymize personal data. Contact us at contact@zweitt.com.

  • CCPA (California, USA): California residents have the right to know what personal information we collect, request deletion, and opt out of data sales. We do not sell personal information. Contact us at contact@zweitt.com.

Your Rights Depending on your location, you may have the right to access, correct, delete, opt out of marketing, or opt out of data sales/sharing for targeted advertising. To exercise these rights, email contact@zweitt.com.

Data Retention We retain your personal information as long as necessary to provide Services, comply with legal obligations, and resolve disputes.

International Transfers Your information may be transferred to and processed in countries other than your own, including Brazil and the United States. We use appropriate safeguards for international transfers.

Children's Privacy The Services are not intended for children under 18. We do not knowingly collect personal information from children.

Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

Customer Support & Corporate Information

For any inquiries regarding your order status, tracking, product specifications, or returns, please contact our support team.

  • Email: contact@zweitt.com

  • Phone: +55 44 99733-2518

  • Operational Hours: Monday – Friday, 9:00 AM – 5:00 PM BRT (UTC-3)

  • Physical Address: Rua Pioneiro José Tel, 1124, Maringá-PR, 87060-240, Brazil

Logistics Notice To maintain our direct-to-consumer value without traditional retail markups, all orders ship directly from our specialized manufacturing partner facility in China.

  • Shipping Coverage: We proudly ship to customers across a wide range of international regions, including but not limited to the United States, Canada, the United Kingdom, European Union countries, Australia, New Zealand, Japan, Singapore, and more.

  • Standard Worldwide Delivery: 5 to 20 business days.

  • Shipping Rates: Free worldwide delivery on all orders over $80 USD. For orders below this amount, shipping rates are calculated at checkout based on your destination.